With the wellbeing of our customers being a top priority, we wanted to provide more options for those who may not be ready to visit us in-person but still want to experience the fun and savings Tanger has to offer.” “Our Virtual Shopper program gives shoppers an insider VIP experience by connecting them with a personal Tanger associate that knows the hottest and best deals as well as new product launches offered in each store. “Now, more than ever, it’s critical for Tanger to come up with new and innovative ways to meet the needs of our shoppers and retailers,” said Stephen Yalof, COO and President of Tanger Outlets. It also gives shoppers the ability to access Tanger’s entire portfolio, not just the center nearest them. The Virtual Shopper program provides a range of services, from finding a specific product to customer styling, all at no cost to shoppers. The new program serves to drive in-store sales for brands and retailers, functioning as a digital, service-minded extension of the brick-and-mortar retail experience. Through Tanger’s new ‘Virtual Shopper’ program, shoppers can now shop remotely for their favorite brands, styles and outlet value deals across multiple retailers via onsite shopping specialists and stylists. The Virtual Shopper program is part of the solution and one of our new initiatives to support the ecommerce and omni-channel ecosystem.” “Given the ever-changing landscape related to the COVID-19 pandemic, constant innovation is more critical than ever before when it comes to serving retailers and customers. “The Virtual Shopper program will open a new lane of engagement, driving sales to our retail partners, while also expanding shopping opportunities for our customers,” said Steven B. – : Today, Tanger Factory Outlet Centers, Inc., a leader in the outlet industry, announced the launch of an innovation to the outlet shopping experience, a virtual shopping concierge service that gives shoppers the best of outlet shopping without leaving home. The new service is the first-of-its-kind in outlet shopping
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